Returns

We kindly ask you to return merchandise within 60 days of purchase and that all merchandise be in new and sellable condition. Merchandise that is returned in poor condition is not eligible for a refund.

How to Make a Return

Please include your order number and/or contact information so we can identify your order. 

Send return postage paid via the carrier of your choice to:

The Joobles Returns
579 Donofrio DR
STE 104
Madison, WI 53719

Returning a Gift

Please let us know you're returning a gift and include your name and address and the buyer's name and address. Send this information along with the merchandise to:

The Joobles Returns
579 Donofrio DR
STE 104
Madison, WI 53719

Include return instructions - would you like an exchange or refund?

Please note: refunds are typically given in the form of original payment but we will make an exception for gift returns upon request. If no instructions are included with a gift return, the refund will be given in the form of original payment to the buyer.

Returns Older than 60 days

Merchandise you've had in your home longer than 60 days is not considered new and may not be eligible for a refund. Refunds on orders 60 days or older will be in the form of a store credit.